Kempinski Hotel Grand Arena

Property Location When you stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a shopping district, just steps from Bansko Ski Resort and Bansko Gondola Lift. This family-friendly hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren.

Rooms Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 0.1 km / 0.1 mi
Bansko Gondola Lift - 0.3 km / 0.2 mi
Vihren - 0.5 km / 0.3 mi
SkiBansko by Traventuria - 0.5 km / 0.3 mi
Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi
Paisii Hilendarski Historical Center - 1.3 km / 0.8 mi
House Museum of Neofit Rilski - 1.4 km / 0.9 mi
Sveta Troitsa Church - 1.5 km / 0.9 mi
Bansko Permanent Icon Exhibition - 1.6 km / 1 mi
Velyanov’s House - 1.6 km / 1 mi
House Museum of Nikola Vaptsarov - 1.8 km / 1.1 mi
Holy Trinity Church - 1.8 km / 1.1 mi
Chapel of the Holy Virgin - 1.8 km / 1.1 mi
Ski Bansko - 6.7 km / 4.1 mi
Banderitsa Meadow - Mezhdinna - 6.7 km / 4.2 mi

The preferred airport for Kempinski Hotel Grand Arena is Sofia Airport (SOF) - 188.7 km / 117.3 mi

Renovation

This property is closed from April 13 2026 to May 21 2026 (dates subject to change).

Spoken Languages

Bulgarian

English

Know Before You Go:

• The seasonal pool will be open from June to October.
• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees:

• Airport shuttle fee: EUR 180 per person (one-way)
• Self parking fee: EUR 5 per day
• Valet parking fee: EUR 10 per day
• Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.23 per person, per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions:

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Checkin Time:

3:00 PM

Checkin Minimum Age:

18

Checkout Time:

12:00 PM